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Tasks: Answer phones. Record requests and food bank deliveries. Make legible notes on client files.
Provide community resource and referral information. Relay phone messages. Filing. If interested, some data
entry.
Clients: Individuals under 65 with chronic illness and/or disability. Individuals and families with
limited access to transportation. New and expectant mothers on the Food Bank Tiny Bundles program.
Time Commitment: Approximately 4 hours a week. 10 a.m. - 2 p.m. Monday, Tuesday, Wednesday, or Thursday.
Minimum 3 month commitment preferred.
Location: Kelowna office.
Skills/Experience: Listening skills, clear written and oral communication skills. Computer or other office
skills an asset but not a requirement.
Additional Requirements: Compassionate, non-judgemental, servant heart. Maintain confidentiality.
All volunteers are required to undergo an RCMP records check, and complete a 3 hour orientation session. Office
volunteers receive additional training within the office.
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